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Information Mapping - Certified Professional Program
Overview
Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.
By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:
- User guides
- Policy & procedure manuals
- Customer service guides
- Systems documentation
- Standard operating procedures
Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.
During the course, you'll learn how to:
- Increase Productivity
- Reduce error & risk
- Improve customer satisfaction
- Reduce questions to Supervisors & Customer Support through clear & easy-to-find information
Benefits
Information Mapping will help you improve the following communication skills:
- Reading speed
- Learning of new and complicated topics
- Accuracy
- The retrieving of required information
- Time management
In einem Firebrand Intensiv-Training profitieren Sie von folgenden Vorteilen:
- Zwei Optionen - Präsenz- oder Onlinetraining
- Ablenkungsfreie Lernumgebung
- Eigene Trainings- und Prüfungszentren (Pearson VUE Select Partner)
- Effektives Training mit praktischen Übungseinheiten und intensiver Betreuung durch unsere Trainer
- Umfassendes Leistungspaket mit allem, was Sie benötigen, um Ihre Zertifizierung zu erhalten, inklusive unserer Firebrand Leistungsgarantie.
Curriculum
On the Information Mapping Certified Professional Programme you will learn:
Information Mapping Foundation
- Reader & writer challenges
- The research-based principles
- Blocks & maps
- The information types
- FS Pro: supporting software
Mastering Policies, Procedures & Documentation
- Analysing the content
- Organising the content
- Sequencing & structuring the content
- Presenting the information types
- Adding context-setting information
- Developing large deliverables
Exam Track
As part of the course you will sit the Information Mapping Certified Professional exam.
What's Included
Included:
- Information Mapping Foundation Participant Guide (Handbook)
- Information Mapping Foundation Quick Reference Card
- Information Mapping Foundation slide handouts
- Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
- Mastering Policies, Procedures and Documentation Quick Reference Card
- Mastering Policies, Procedures and Documentation slide handouts
- Mastering Policies, Procedures and Documentation Case Study
Erfahrungsberichte
Bereits 134561 Kursteilnehmer haben seit 2001 erfolgreich einen Firebrand-Kurs absolviert. Unsere aktuellen Kundenbefragungen ergeben: Bei 96.41% unserer Teilnehmer wurde die Erwartungshaltung durch Firebrand übertroffen!
"Very positive and enriching experience professional and very well prepared."
Paolo Gallo. (8.4.2024 (Montag) bis 12.4.2024 (Freitag))
"Very positive and enriching experience professional and very well prepared."
Paolo Gallo. (8.4.2024 (Montag) bis 12.4.2024 (Freitag))
"Erst durch die professionellen Erklärungen des Trainers klärten sich die Konzepte und Zusammenhänge der massiven Menge von Informationen des CISM Kursmaterials. Der Trainer ist sehr erfahren und bringt sowohl den Stoff, als auch den "Geist" des CISM Kurses sehr verständlich rüber."
B.S., Helios Kliniken GmbH. (8.4.2024 (Montag) bis 11.4.2024 (Donnerstag))
"The CISM training is very intensive and efficient."
A.P. . (8.4.2024 (Montag) bis 11.4.2024 (Donnerstag))
"The EC Council CCISO course was a great course, the trainer was knowledgeable and interactive."
Michael McNamara, BT Ireland. (15.4.2024 (Montag) bis 17.4.2024 (Mittwoch))
Kurstermine
|
Start |
Ende |
Verfügbarkeit |
Standort |
Anmelden |
|---|---|---|---|---|
|
19.2.2024 (Montag) |
21.2.2024 (Mittwoch) |
Kurs gelaufen - Hinterlasse Kommentar |
- |
|
|
24.6.2024 (Montag) |
26.6.2024 (Mittwoch) |
Warteliste |
Überregional |
|
|
5.8.2024 (Montag) |
7.8.2024 (Mittwoch) |
Einige Plätze frei |
Überregional |
|
|
16.9.2024 (Montag) |
18.9.2024 (Mittwoch) |
Einige Plätze frei |
Überregional |
|
|
28.10.2024 (Montag) |
30.10.2024 (Mittwoch) |
Einige Plätze frei |
Überregional |
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9.12.2024 (Montag) |
11.12.2024 (Mittwoch) |
Einige Plätze frei |
Überregional |
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